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Qualitative exploration of the perceived barriers and enablers to Aboriginal and Torres Strait Islander people accessing healthcare through one Victorian emergency department.

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Date

2017-05-08

Journal Title

Journal ISSN

Volume Title

Publisher

Affiliation(s)

(Chapman) Monash Health, Dandenong, VIC, Australia

Year

2014

Citation

Contemporary Nurse. 48(1), 2014, pp. 48-58.

Journal

Contemporary Nurse

Conference name

Conference location

Grant information

Abstract

Aboriginal and Torres Strait Islander (ATSI) people experience challenges when accessing health care from the emergency department (ED). The aim of this project was to identify the perceived barriers and enablers to accessing health care at one Victorian Emergency Department for the local ATSI community. This qualitative explorative study collected data using focus groups or yarns to investigate the perceptions of the ATSI community presentations to the ED. Data were analysed following the standards of qualitative data analysis procedure. Three themes emerged organisational process, staff interactions and strategies for improvement. Information from this study will assist hospital and ED executives and practitioners to collaborate with the ATSI community in developing and implementing policy and practice changes that enable Aboriginal patients to be identified and receive culturally appropriate care.

PubMed ID

25410195 [https://www.ncbi.nlm.nih.gov/pubmed/?term=25410195]

Type

Article

Study type

Qualitative study

Subjects

Emergency medicine

Keywords